Empowering the Future of Public Service: Innovative Solutions for Governments and NGOs

Governments and NGOs face a range of challenges, from increasing demands for services and limited budgets, to navigating complex regulatory requirements and outdated technologies. We are committed to helping governments and NGOs meet these challenges through software technology solutions that enhance citizen engagement, streamline regulatory compliance, and enable digital transformation and modernisation.

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Public trust

Public trust in governments in declining year on year

2 out 10

US citizens say they trust the government

Legacy systems and technical debt

Outdated systems costs governments around the world almost half of their IT budgets


spent to keep the lights on of outdated IT systems of the UK's public sector

Citizen satisfaction

The satisfaction with government services is dropping year on year in the US


citizen satisfaction in government services

Tackling the sector’s major challenges

Citizen engagement and participation is a key challenge for many governments and NGOs, as it is critical to ensuring that policies and programs meet the needs of the communities they serve. Effective citizen engagement requires not only providing opportunities for input, but also creating channels for meaningful dialogue and collaboration between citizens and decision-makers. However, in today’s digital age, it can be difficult for governments and NGOs to engage and connect with citizens in meaningful ways.

Many governments and NGOs are turning to software technology to help bridge this gap and facilitate citizen engagement and participation. This can include online platforms for feedback and discussion, interactive data visualization tools, and mobile applications that provide real-time information and feedback. By leveraging these tools, governments and NGOs can better understand the needs and perspectives of their communities, and work together to develop more effective policies and programs.

However, effective citizen engagement requires more than just the right tools. It also requires a commitment to transparency, accountability, and open communication. By establishing clear and consistent channels for engagement and providing regular updates on the status of programs and policies, governments and NGOs can build trust and foster a sense of ownership among their communities. Ultimately, effective citizen engagement and participation can lead to more inclusive and responsive governance, and help create a more equitable and just society.

How we help our customers improve citizen engagement and participation

Interactive online portals where citizens can voice their concerns, suggest ideas, or participate in online surveys to improve citizen-government interaction

User-friendly mobile apps for citizens to connect with the government, report complaints, and get updates on public services and programs

Data analytics dashboards to monitor citizen feedback, track emerging trends and preferences, and analyse feedback to optimise  policies, programs, and services

Citizen participation platform to gather citizen input in order to make data driven decision on urban planning, events, and policies

In today's complex regulatory landscape, government agencies and NGOs must adhere to a myriad of rules, regulations, and reporting requirements. The burden of complying with these regulations can be daunting, leading to inefficiencies, delays, and lost revenue. One key challenge is streamlining regulatory compliance and reporting to ensure that organisations can meet their obligations efficiently and accurately.

Achieving streamlined compliance and reporting requires a comprehensive approach that combines advanced software tools and expert guidance. This approach can help organisations manage complex regulatory requirements, avoid costly errors and penalties, and optimise operational efficiency. With the right software solutions, organisations can automate key processes, ensure data accuracy and consistency, and make it easier to identify potential issues and respond quickly.

At Eli5, we provide a range of software solutions designed to streamline regulatory compliance and reporting for governments and NGOs. Our solutions leverage advanced analytics and automation to help organisations navigate complex regulatory requirements and ensure timely, accurate reporting. With our software tools, organisations can improve data quality, reduce errors, and gain greater insight into their compliance obligations. Our expert team of consultants is also available to provide guidance and support, helping organisations optimise their compliance efforts and reduce risk.

How we help our customers streamline regulatory compliance

Compliance tracking and management software to help track and manage compliance requirements across multiple departments

Regulatory reporting automation software to automate the process of generating and submitting regulatory reports, reducing the risk of errors and increasing efficiency

Audit preparation software to help prepare for regulatory audits by organising documents and data, providing audit trails, and automating certain audit tasks

Risk management software to help organisations identify and manage potential compliance risks, such as data breaches or fraud, and take proactive measures to address them

In today's digital world, it's essential for governments and NGOs to keep up with technological advancements. Digital transformation and modernisation refer to the process of updating outdated technologies and systems to improve the efficiency of public services. It aims to enhance customer experience, streamline operations, and reduce costs. However, with new technologies come new challenges, and we are here to help with that.

Leaping from legacy systems to modern, scalable, and highly accessible systems can be a daunting task for governments and NGOs. It requires a lot of time, resources, and expertise to implement successfully. There is also the challenge of integrating new technologies with existing systems. However, the benefits of modernisation are worth the effort. By implementing new technologies, governments and NGOs can improve their services, reduce costs, and increase efficiency.

Eli5 can help with digital transformation and modernisation by providing custom software solutions that cater to the unique needs of governments and NGOs. Our team of experts has experience in creating custom software solutions that help public organisations around the world achieve their goals.

How we help our customers modernise their digital landscape

Integration hubs to streamline all of the existing landscape's connectivity between internal and external systems

Migrating data to the cloud, updating databases and user interfaces, and streamlining processes to improve overall productivity

AI and ML solutions to streamline processes and increase efficiency

Automating routine administrative tasks, such as data entry or form processing, to free up staff time for more complex or high-value activities

Selected case studies


ING Bank Slashes Compliance Time by 50% and Saves Millions in Fines with Eli5's Revolutionary RegTech Solution

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